Studio Policies
Private sessions are 55 minutes or 70 minutes in length. Regardless of arrival time, sessions will end at the scheduled time.
Intro offers are capped at 2 offers per client.
24-hour notice is required to cancel sessions. Late cancellations and no-shows will be charged the full amount of the scheduled session.
Payment is due when services rendered. Pre-paid packages and workshops are not refundable.
Privacy Policy
Effective Date:5/12/25
At Era Pilates, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.erapilatesindy.com, or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
Name, email address, phone number, and other contact details you provide through forms or scheduling
Payment and billing information when you purchase classes or services
Any additional information you choose to provide when contacting us
2. How We Use Your Information
We use your personal information to:
Schedule and manage classes, private sessions, and teacher training
Communicate with you about your bookings, promotions, or studio updates
Process payments and manage your account
Improve our website and services
3. Information Sharing
We do not sell or rent your personal information. Your data may be shared with third-party service providers only as necessary to operate our website, schedule services, or process payments (e.g., wellness software, email platforms, or secure payment gateways).
4. Data Security
We take reasonable steps to protect your information using secure technologies and best practices. However, no method of transmission over the internet is completely secure.
5. Cookies
Our website may use cookies or similar technologies to enhance your browsing experience. You may adjust your browser settings to block cookies if you prefer.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To do so, please contact us at mary@erapilates.com.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact:
Mary K. Herrera
Email: mary@erapilates.com
Phone: 317-828-3251